I am writing to compliment one of your employees.
I visited your store yesterday afternoon and was greeted by an employee named Kyle. He was polite, knowledgeable, and efficient. I recently participated in my first 5k and plan to do more. Kyle took the time to discuss the various shoes on display and how they would probably work for me.
I appreciate his courtesy and professionalism, which is far too rare in today’s society.
Please extend to him my thanks and gratitude. Also, I’d like to congratulate you for maintaining this level of service in your business.
Heel To Toe opened in 1976 in an 800 sq ft shoe store in Champaign, Illinois’ Market Place Mall. In 1987 we moved to our present location in downtown Urbana, Illinois.